{"id":22,"date":"2026-08-27T13:10:28","date_gmt":"2026-08-27T13:10:28","guid":{"rendered":"https:\/\/iaap-cap.org\/?page_id=22"},"modified":"2026-11-10T11:02:18","modified_gmt":"2026-11-10T11:02:18","slug":"cap-certification-governance","status":"publish","type":"page","link":"https:\/\/iaap-cap.org\/index.php\/cap-certification-governance\/","title":{"rendered":"CAC & governance"},"content":{"rendered":"\n
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A Credential Backed by Rigorous, Independent Oversight<\/h1>\n<\/div>\n\n\n\n
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The Certification Administration Committee (CAC)<\/h2>\n\n\n\n

The CAP credential is governed by the Certification Administration Committee (CAC), an independent standing committee of the International Association of Administrative Professionals (IAAP). The CAC is responsible for awarding the CAP designation and setting all policy and standards related to the CAP Program.

The committee is composed of active CAP designees \u2014 professionals who understand the credential from the inside out.<\/p>\n\n\n\n

The CAP Exam Panel<\/h2>\n\n\n\n

The CAP Exam Panel \u2014 governed by the CAC \u2014 reviews all exam items and forms to ensure they align precisely with the CAP Body of Knowledge. Every question on the CAP exam has been reviewed and validated by subject matter experts.<\/p>\n<\/div>\n\n\n\n

\n\"IAAP\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Exam Development & Job Task Analysis<\/h2>\n\n\n\n

The CAP Program follows certification industry best practices in exam development. Subject matter experts, IAAP members, and practicing administrative professionals are involved throughout the process, overseen by trained assessment experts and a psychometrician.<\/p>\n\n\n\n

The foundation of the exam is a Job Task Analysis (JTA) study \u2014 a rigorous process that identifies the most critical, real-world competencies for administrative professionals today. The JTA results become the Body of Knowledge, which is reviewed and approved by the CAC before any changes take effect.<\/p>\n\n\n\n

Scoring uses Classical Test Theory (CTT) and Rasch model equating to ensure that every exam window holds candidates to the same standard, regardless of slight variation in form difficulty.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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2010 Job Task Analysis Report<\/span><\/path><\/svg><\/span><\/h2>\n<\/div>\n\n\n\n
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2017 Job Task Analysis Report<\/span><\/path><\/svg><\/span><\/h2>\n<\/div>\n\n\n\n
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Diversity & Inclusion Statement<\/h2>\n\n\n\n

The CAP Program is committed to diversity and equality in all its activities. There are no barriers to participation on the basis of gender, race, creed, age, sexual orientation, national origin, religion, or disability. The Program actively seeks diversity and inclusiveness in its practices and does not condone any form of unlawful discrimination.<\/p>\n<\/div>\n\n\n\n

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A Credential Backed by Rigorous, Independent Oversight The Certification Administration Committee (CAC) The CAP credential is governed by the Certification Administration Committee (CAC), an independent standing committee of the International Association of Administrative Professionals (IAAP). The CAC is responsible for awarding the CAP designation and setting all policy and standards related to the CAP Program. … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish"],"yoast_head":"\nCAP Certification Governance & Oversight | IAAP<\/title>\n<meta name=\"description\" content=\"Learn how IAAP governs the CAP certification program through independent oversight, exam development, expert review, and standards.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iaap-cap.org\/index.php\/cap-certification-governance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CAP Certification 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