Know Exactly What You’re Studying — and Why
What Is the Body of Knowledge?
The CAP Body of Knowledge details the content that will be included on the entire CAP exam. It defines the six domains of knowledge and the specific Performance Outcomes (POs) that candidates are expected to know and demonstrate. Every question on the CAP exam is tied directly to an outcome in the BOK.
The BOK is developed through a Job Task Analysis (JTA) — a rigorous research process every five years involving practicing administrative professionals, business educators, and subject matter experts — to ensure the exam reflects the most current and relevant competencies in the field.
To be eligible, you must meet one of the following combinations:
Domain
Exam Weight
Organizational Culture and Leadership
20% of exam (40 questions)
Business Communication and Deliverables
16% of exam (31 questions)
Software, Data, and the Internet
10% of exam (20 questions)
Office and Records Management
17% of exam (33 questions)
Meeting, Event, and Project Management
19% of exam (38 questions)
Operational Functions
19% of exam (38 questions)
Percentages add to 101% due to rounding. No structural change is implied.
| Domain | Exam Weight |
|---|---|
| Organizational Culture and Leadership | 20% of exam (40 questions) |
| Business Communication and Deliverables | 16% of exam (31 questions) |
| Software, Data, and the Internet | 10% of exam (20 questions) |
| Office and Records Management | 17% of exam (33 questions) |
| Meeting, Event, and Project Management | 19% of exam (38 questions) |
| Operational Functions | 19% of exam (38 questions) |
Percentages add to 101% due to rounding. No structural change is implied.
How to Use the BOK
Start your study journey by downloading the BOK and reviewing each domain, its Performance Outcomes, and sub-points carefully. Use the CAP BOK Self-Assessment to identify where your knowledge is strongest and where you should focus your study time.