What Does a CAP Designation Mean for Your Team?
Introduction to CAP
When you see CAP after someone’s name, you can trust that their skills are current, verified, and aligned to the real-world demands of the administrative profession. The Certified Administrative Professional credential is a mark of excellence that benefits not just the individual — but their entire organization.
What Makes CAP Different
Verified competence
CAP holders have demonstrated proficiency across six critical domains of administrative work
Current knowledge
Recertification every 3 years ensures your staff’s skills are always up to date
Reduced risk
Credentialed professionals bring a documented standard of knowledge to their roles
Motivation and retention
Certification signals professional investment — employees who pursue credentials are engaged employees
Global recognition
The CAP has been the trusted standard for administrative professionals since 1951
Your CAP Journey
Organizational Culture and Leadership
Business Communication and Deliverables
Software, Data, and the Internet
Office and Records Management
Meeting, Event, and Project Management
Operational Functions