Everything You Need to Know About Exam Rules, Transfers, and Accommodations
Transfers & Rescheduling
Need to move your exam? Here’s what to know:
Submit a CAP Exam Transfer Request Form with the $150 transfer fee no later than 30 days before the first day of the testing window
You must transfer to the next available testing window
You are allowed ONE transfer; if the exam is not taken after the transfer, the fee is forfeited and you must wait 6 months before submitting a new application
To reschedule your testing center appointment (not the window), do so more than 6 days before your appointment via the scheduling link in your confirmation email
Submit a CAP Exam Transfer Request
Retesting
Didn’t pass on your first attempt? You can take the exam a second time by paying the fee and resubmitting the application (supporting documents are not required for a second attempt). If you do not pass a second time, you must wait at least one year before applying again.
Recertification Appeals
A CAP certified individual may submit an appeal regarding:
- Deadline extensions
- Interpretation of recertification standards or extenuating circumstances
- Credential reinstatement
Appeals must be submitted in writing to the CAC within 30 days of receipt of an adverse decision using the Certification Appeal Form. The CAC will review all submitted materials at their next meeting and notify the appellant of their decision.